Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help section included in NameHost.us - Name Hosting In One Business by William Nabaza’s Website Control Panel. It offers a rich knowledge base with frequently asked questions and exhaustive help articles prepared by our knowledgeable customer support staff.

  • Top quality support service

  • Video Tutorials

  • For those who would like to find out how to address a commonly encountered problem by watching a tutorial video, we have added a compilation of video tutorials to our Website Control Panel. All the videos are brief and simple to understand. They offer step–by–step presentations of various website management operations.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock customer care service and include a 60–minute ticket response time guarantee. Our expert customer service technicians will be at your disposal 24x7 and will rectify any problem that you might chance upon within maximum sixty minutes after the ticket submission. In most cases, an answer will be given to you within twenty minutes.